After-sales service
Pursuing quality, maintaining quality.
Our supporting team play is one of SNM’s great strengths.
The products we deliver will continue to operate in our customers’ factories for 30 years or more.
We provide optimum solutions with a record of total service with reliability—always working to maintain performance in response to customer requests for better performance as well as deterioration and wear arising in the course of the product’s life cycle.
Forever use
Let us support you with our technical knowledge and field experience cultivated over many years.
Yes, we can advise you not only for enhanced performance, but also avoiding downtime. Our experts provide you suitable proposals according to your operational condition and situation for you to use Shin Nippon Make Turbines and Pumps forever.
- Diagnosis and Consulting On-site
- UP-grade and Modification Proposal
- Troubleshooting
- Maintenance Technical Advice
Diagnosis and Consulting On-site
Let our experienced engineers help you against any concerns from a technical point of view
- Our experts support users of our Turbines and Pumps worldwide.
- Our experts advice as to your any concerns, questions, queries, problems and so on.
Upgrade and Modification Proposal
- Energy efficiency & conservation
The main parts can be upgraded to the latest design with cutting edge technology. This can contribute to the sustainable development of society and a greener future. - Power up & Capacity optimization
The operating status of the equipment in the plant may differ from the original plans. We can modify the equipment to meet the required specifications. - Diagnosis & Extending machine life
Symptoms of equipment damage may not be detected by monitoring operating conditions. We diagnose the condition of the machinery in detail and offer the optimal solutions for deterioration by supporting the overhaul of the equipment.
Troubleshooting
- When a trouble occurs, we will respond promptly and find the cause of failure/solution together with you considering from operation data/equipment diagnosis.
- We will send our technical advisor at your factory so that the equipment can be restarted the operation quickly and safely.
Best Solution for you!
Maintenance Technical Advice
- We support users of our turbomachinery worldwide.
- We can send our experts out for on-site assistance in maintenance turnarounds and shutdowns.